Kris impressed us from the very beginning we met her. Unlike other IDs, she has prepared all information (I provided prior to our face to face meeting) into powerpoint slides for our easy discussion. This shows her diligence and good work ethic to her customers.
Along the way, she has been always the most responsive ID among the ones we were engaging with. She is patient to listen and understand, she is also detailed oriented to note down what we like and dislike, our concerns, etc.
In terms of design wise, their company might not have plenty of updated photos for you to browse. However, if you want, she is very willing to show you her ongoing projects to see the quality of their carpentry work.
In summary, as customer, we can really feel at ease to work with her as our ID and we can have pleasant experience in our renovation journey that otherwise might be tiring and stressful.